Where we deliver
We deliver anywhere in Rwanda. We don't deliver outside Rwanda from our online shop yet; if you are abroad, contact us and we'll tell you what's possible.
Please give your full address at checkout, including the district, sector, cell and village, a landmark we can find, and a phone number we can reach on the day.
What it costs
Delivery is one flat fee for the whole order, whatever its size and wherever you are in Rwanda. The fee is shown in your cart and at checkout before you pay. When we offer free delivery above an order amount, your cart shows how much more you need to add.
When your order arrives
We prepare pieces that are in stock within a few working days. Pieces that are made to order take longer; we'll tell you how long when you order. Once your order is ready, we call or message you to agree a delivery time. If we add a delivery reference, you'll find it on your order page and in our emails.
On the day
Please make sure someone is there to receive the order. If you chose cash on delivery, have the exact amount ready to pay when it arrives. Check your order when it arrives: if anything is damaged, tell us within 48 hours, as our returns and exchange policy explains.
If we can't deliver
If we can't reach you or nobody is there, we will contact you to arrange another time. If we can't deliver after several attempts, we may cancel the order and refund what you paid, less the delivery fee.
Questions
Email support@asiimwecreations.com or call +256 701222297 with your order number, and we'll help.
Last updated November 2026